Legal notice

 

1. Website Operator

This website and online store operate under the name babybooe.shop.

Website: babybooe.shop
Trading name used on this website: babybooe.shop
Customer service email: info@babybooe.shop

For questions concerning this website, products, orders, payments, shipping, returns, refunds, privacy, intellectual property, complaints, or consumer rights, contact info@babybooe.shop.

2. Purpose of This Website

babybooe.shop operates as an online retail store offering women’s fashion products to customers in Australia and other supported markets.

Products offered through the website may include:

  • Dresses and mini dresses

  • Tops and blouses

  • Skirts and mini skirts

  • Jeans

  • Trousers and slim-fit pants

  • Knitwear

  • Matching sets

  • Jackets and coats

  • Seasonal clothing

  • Fashion accessories

  • Other related fashion products

Available products, sizes, colours, designs, prices, promotions, stock levels, and delivery destinations may change over time.

3. Ecommerce Platform

babybooe.shop uses Shopify’s ecommerce platform to support the operation of the website.

Shopify technology may provide functions including:

  • Website hosting

  • Product listings

  • Shopping-cart functionality

  • Checkout

  • Customer accounts

  • Payment integrations

  • Order management

  • Fraud prevention

  • Security

  • Connected applications and services

Unless expressly stated otherwise, products offered through babybooe.shop are sold by the operator of babybooe.shop and not by Shopify.

Shopify is not responsible for fulfilling orders, providing customer service, accepting returns, issuing refunds, or resolving product complaints on behalf of babybooe.shop, except to the extent Shopify separately provides a service directly to the customer.

4. Applicable Website Policies

Use of babybooe.shop and purchases made through the website are subject to the policies published on the website, including:

  • Terms of Service

  • Privacy Policy

  • Return and Refund Policy

  • Shipping Policy

  • Contact Us page

  • This Legal Notice

  • Product-specific information displayed before purchase

  • Promotion-specific conditions disclosed before participation

Customers should review the applicable policies before placing an order.

If any store policy conflicts with a mandatory right under applicable law, the mandatory legal right will prevail.

5. Australian Consumer Law

Nothing in this Legal Notice or any other babybooe.shop policy excludes, restricts, or modifies any consumer guarantee, right, remedy, condition, warranty, or liability that cannot lawfully be excluded under the Australian Consumer Law.

Where the Australian Consumer Law applies, products supplied to consumers must generally:

  • Be of acceptable quality

  • Be safe

  • Be reasonably durable

  • Be fit for their ordinary purpose

  • Be fit for an expressly disclosed and accepted purpose

  • Match their description

  • Match any applicable sample or demonstration model

  • Comply with applicable express representations

Depending on the nature of a problem, an eligible customer may be entitled to a repair, replacement, refund, cancellation, compensation, or another remedy required by law.

Any voluntary return, exchange, refund, warranty, or customer-service benefit offered by babybooe.shop applies in addition to statutory consumer rights.

6. Product Information

babybooe.shop makes reasonable efforts to provide accurate and current product information.

Product pages may contain:

  • Product descriptions

  • Product photographs

  • Available sizes

  • Available colours

  • Garment measurements

  • Material information

  • Care instructions

  • Prices

  • Stock information

  • Delivery information

  • Return information

Customers should review the complete product page before purchasing.

Photographs may include accessories, footwear, jewellery, props, or styling items that are not included unless expressly identified as part of the product being sold.

7. Product Images and Colour Differences

We make reasonable efforts to display product images and colours accurately.

Actual colours may appear slightly different because of:

  • Device display settings

  • Screen brightness

  • Monitor calibration

  • Photography lighting

  • Image processing

  • Fabric texture

  • Dye-batch variation

Pattern placement and minor fabric details may also vary between individual garments.

Reasonable visual variations do not automatically mean that a product is faulty. This does not affect a customer’s rights where the product is materially different from its description or representation.

8. Measurements and Sizing

Sizing may vary between products, styles, fabrics, and manufacturers.

Customers should review the size guide and measurements displayed on the relevant product page rather than relying only on a size label.

Measurements may vary slightly because of:

  • Manual measuring methods

  • Fabric stretch

  • Product construction

  • Manufacturing tolerances

Where a product materially differs from its published sizing information, applicable consumer rights may apply.

9. Product Care

Customers should follow all washing, drying, ironing, storage, and care instructions provided on product labels, product pages, packaging, or accompanying documents.

Damage caused solely by misuse, accidental damage after delivery, improper washing, unsuitable cleaning products, unauthorised alteration, or failure to follow clear care instructions may not constitute a product fault.

This does not affect rights where the product was defective, unsafe, incorrectly described, or otherwise failed to meet an applicable consumer guarantee.

10. Prices and Currency

Product prices are displayed on babybooe.shop and confirmed during checkout.

The total amount payable will be displayed before the customer submits the order.

The total may include:

  • Product price

  • Applicable taxes

  • Discounts

  • Delivery charges where applicable

  • Other mandatory charges disclosed before payment

babybooe.shop will not add an undisclosed mandatory charge after the customer has confirmed the order.

Prices may be displayed in Australian dollars or another available currency depending on customer location, selected market, Shopify settings, and checkout configuration.

The final transaction currency and amount will be displayed during checkout.

Banks, payment providers, card issuers, and digital-wallet providers may apply independent conversion rates or transaction fees that are not controlled by babybooe.shop.

11. Pricing and Listing Errors

We make reasonable efforts to ensure that prices, promotions, availability, and product descriptions are accurate.

If an obvious pricing, discount, description, or technical error occurs, babybooe.shop may contact the customer before accepting or fulfilling the affected order.

Where an error is obvious and a reasonable customer should have recognised it as an error, babybooe.shop may cancel the affected transaction to the extent permitted by law.

If payment has already been collected for a lawfully cancelled order, the relevant amount will be refunded.

A corrected higher price will not be charged without the customer’s agreement.

12. Taxes, Customs Duties, and Import Charges

Applicable taxes collected by babybooe.shop will be displayed during checkout where required.

International orders may be subject to:

  • Customs duties

  • Import taxes

  • Brokerage fees

  • Local handling charges

  • Government fees

Where these amounts are not collected during checkout, they may be charged by customs authorities, delivery carriers, customs brokers, or other authorised organisations.

Customers are responsible for providing accurate information required for lawful customs clearance.

13. Order Submission and Acceptance

Submitting an order does not automatically mean that the order has been accepted.

An order may be reviewed for:

  • Product availability

  • Payment authorisation

  • Address accuracy

  • Delivery eligibility

  • Fraud risk

  • Order-quantity limits

  • Compliance with store policies

An automated order acknowledgement confirms that the order was received but does not necessarily constitute acceptance.

A sales contract is generally formed when babybooe.shop confirms that the order has been accepted or dispatched.

14. Order Refusal and Cancellation

Before accepting an order, babybooe.shop may refuse or cancel it for a legitimate reason, including:

  • Product unavailability

  • Payment failure

  • Suspected fraud

  • An obvious pricing error

  • Material product-listing errors

  • Delivery restrictions

  • Unauthorised commercial resale

  • Violation of store policies

  • Legal or regulatory restrictions

Where payment has already been received for a lawfully cancelled order, the applicable amount will be refunded.

Order refusal or cancellation will not be used to avoid a mandatory consumer obligation.

15. Payments

Available payment methods are displayed during checkout.

Payments may be processed by:

  • Shopify

  • Shopify Payments

  • Card networks

  • Banks

  • PayPal

  • Digital-wallet providers

  • Other authorised payment services

Payment providers may apply their own:

  • Terms of service

  • Authentication procedures

  • Privacy policies

  • Security measures

  • Fraud-prevention checks

  • Processing periods

babybooe.shop may receive limited payment information, such as payment status, transaction references, card type, or the final digits of a payment card.

Customers must not send complete card numbers, card security codes, online banking passwords, or digital-wallet passwords through ordinary email.

16. Shipping and Delivery

Shipping and delivery are governed by the Shipping Policy published on babybooe.shop.

Unless a different arrangement is clearly disclosed before purchase:

  • Standard shipping is free.

  • The estimated total delivery time is 15 to 20 calendar days after order confirmation.

Delivery may be affected by carrier delays, customs processing, severe weather, public holidays, incorrect addresses, failed delivery attempts, government restrictions, or events outside reasonable control.

Customers should contact info@babybooe.shop if an order has not arrived within the stated delivery period.

Customers will not be required to wait indefinitely for an accepted order that has not been supplied.

17. Risk During Delivery

Subject to applicable law, babybooe.shop remains responsible for accidental loss or damage until the product is delivered to:

  • The customer, or

  • Another person authorised by the customer to receive the delivery

Where a customer independently appoints a carrier that was not offered by babybooe.shop, responsibility may transfer when the product is provided to that carrier, to the extent permitted by law.

18. Returns and Refunds

Returns, exchanges, and refunds are governed by the Return and Refund Policy published on babybooe.shop.

Customers must contact info@babybooe.shop before returning a product.

Products must be returned only to the authorised return destination provided by customer service.

The address printed on the original parcel or shipping label may not be an authorised returns-processing address.

Our voluntary change-of-mind return policy operates separately from statutory consumer rights.

19. Faulty, Damaged, or Incorrect Products

Customers should contact info@babybooe.shop if a product:

  • Arrives damaged

  • Is faulty

  • Is unsafe

  • Is incorrectly supplied

  • Is materially different from its description

  • Does not match the ordered size or colour

  • Is missing from the delivered order

  • Otherwise fails to meet an applicable consumer guarantee

Customers may be asked to provide reasonable supporting information, including photographs of the product, packaging, product label, or shipping label.

A request for reasonable supporting information does not remove or restrict a statutory consumer right.

20. Major Product Problems

Where a product has a major failure under applicable law, the customer may be entitled to reject it and choose between a refund and replacement.

A major problem may include circumstances where:

  • A reasonable consumer would not have purchased the product if aware of the problem

  • The product is substantially unfit for its ordinary purpose

  • The product is materially different from its description

  • The product is unsafe

  • The product cannot easily be made fit within a reasonable time

Additional compensation may be available for reasonably foreseeable loss or damage caused by the failure.

21. Minor Product Problems

Where a product problem is minor and can be remedied within a reasonable time, babybooe.shop may provide an appropriate remedy, including:

  • Repair

  • Replacement

  • Another suitable correction

Where the problem cannot be remedied within a reasonable time, the customer may become entitled to a refund, replacement, or another remedy available under applicable law.

22. Sale and Discounted Products

Sale, clearance, promotional, and discounted products remain subject to applicable consumer guarantees.

A product is not excluded from a statutory remedy merely because it was:

  • Purchased during a sale

  • Purchased with a discount code

  • Sold at a reduced price

  • Included in a promotion

  • Listed as a clearance product

Where a specific defect was clearly disclosed before purchase, that disclosed issue may not provide a basis for a remedy. Other undisclosed faults remain subject to applicable law.

23. Reviews and Customer Content

The website may allow customers to submit reviews, ratings, photographs, videos, comments, questions, or feedback.

Submitted content must:

  • Reflect a genuine experience where presented as a review

  • Be accurate and lawful

  • Not be false or misleading

  • Not infringe another person’s rights

  • Not contain confidential information

  • Not contain defamatory, threatening, discriminatory, obscene, or unlawful material

  • Not contain malware or harmful code

babybooe.shop may moderate or remove content that violates these requirements.

babybooe.shop will not knowingly represent fabricated reviews as genuine customer reviews.

24. Intellectual Property

Unless otherwise stated, the content published on babybooe.shop is owned by, licensed to, or lawfully used by the website operator.

Protected content may include:

  • Website text

  • Product descriptions

  • Photographs

  • Videos

  • Graphics

  • Logos

  • Icons

  • Page layouts

  • Design elements

  • Databases

  • Software

  • Brand materials

Customers may access and use the website for lawful personal shopping purposes.

Without prior written authorisation, users must not:

  • Reproduce substantial website content

  • Copy content for commercial use

  • Republish photographs or graphics

  • Scrape or systematically extract website data

  • Sell or license website materials

  • Remove ownership notices

  • Misuse the babybooe.shop name

  • Create a false association with babybooe.shop

Rights and exceptions available under applicable intellectual-property law remain unaffected.

25. Third-Party Intellectual Property

Certain trademarks, payment marks, applications, software, photographs, and platform elements may belong to third parties.

Use of a third-party name, logo, or trademark does not imply ownership, sponsorship, partnership, or endorsement beyond the relationship expressly stated.

Third-party intellectual-property rights remain with their respective owners.

26. Intellectual Property Complaints

A person who believes content published on babybooe.shop infringes their copyright, trademark, or other intellectual-property rights may contact:

info@babybooe.shop

The notice should include:

  • Identification of the protected work or right

  • Identification of the disputed content

  • The location of the content on babybooe.shop

  • The complainant’s contact information

  • Supporting information showing ownership or authority

  • The action requested

babybooe.shop may remove or restrict disputed content while a legitimate complaint is reviewed.

27. Permitted Website Use

Users may access babybooe.shop for lawful purposes, including:

  • Browsing products

  • Reviewing product information

  • Creating a customer account

  • Placing an order

  • Managing an order

  • Contacting customer service

  • Exercising consumer or privacy rights

Access to the website does not transfer ownership of website content or intellectual property.

28. Prohibited Conduct

Users must not use babybooe.shop:

  • For fraud or unlawful activity

  • To submit false identity or payment information

  • To introduce malware or harmful code

  • To interfere with website security

  • To attempt unauthorised access

  • To scrape data without permission

  • To impersonate another person

  • To submit fabricated reviews

  • To manipulate promotions

  • To abuse returns or chargebacks

  • To infringe intellectual-property rights

  • To interfere with another customer’s use of the website

babybooe.shop may take reasonable action to protect customers, payment systems, website security, and legal rights.

29. Fraud Prevention

Orders, accounts, payments, and returns may be reviewed for suspected:

  • Payment fraud

  • Identity misuse

  • Account takeover

  • Promotion abuse

  • False refund claims

  • Product substitution

  • Chargeback abuse

  • Unauthorised resale

  • Other unlawful conduct

Where reasonably necessary, babybooe.shop may request verification, delay acceptance, restrict an account, cancel an unaccepted order, or preserve relevant records.

A genuine consumer claim will not be refused solely because the customer exercised a lawful right.

30. External Links

babybooe.shop may contain links to independent websites or services.

External links may be provided for payment, tracking, social media, customer support, or convenience.

babybooe.shop does not control independent third-party websites and is not responsible for their:

  • Content

  • Availability

  • Security

  • Products

  • Services

  • Terms

  • Privacy practices

Users should review the applicable third-party policies before using an external service.

31. Third-Party Services

babybooe.shop may use independent providers for:

  • Ecommerce hosting

  • Payment processing

  • Fraud prevention

  • Order fulfilment

  • Shipping

  • Delivery tracking

  • Customer communication

  • Analytics

  • Advertising

  • Reviews

  • Technical support

Third-party services may be governed by their own terms and privacy policies.

Nothing in this section excludes any responsibility that babybooe.shop must retain under applicable law.

32. Privacy and Personal Information

Personal information collected through babybooe.shop is handled in accordance with the Privacy Policy published on the website.

Personal information may be processed for purposes including:

  • Operating the website

  • Processing orders

  • Completing payments

  • Delivering products

  • Providing customer support

  • Preventing fraud

  • Managing returns and refunds

  • Complying with legal obligations

  • Sending marketing communications where permitted

Privacy questions and requests may be sent to info@babybooe.shop.

Reasonable identity verification may be required before personal information is accessed, corrected, disclosed, or deleted.

33. Cookies and Similar Technologies

babybooe.shop may use cookies and similar technologies for:

  • Website operation

  • Shopping-cart functionality

  • Checkout

  • Security

  • Customer preferences

  • Analytics

  • Advertising

  • Performance measurement

Customers may be able to manage certain cookie preferences through website controls or browser settings.

Blocking essential cookies may affect shopping-cart, checkout, account, or security functions.

34. Website Security

babybooe.shop uses reasonable measures intended to protect the website and customer information.

No internet service, payment system, or data-storage method can guarantee absolute security.

Users are responsible for:

  • Protecting account passwords

  • Securing their devices

  • Avoiding suspicious links

  • Keeping contact details current

  • Reporting suspected unauthorised activity

Suspected security issues may be reported to info@babybooe.shop.

35. Website Availability

babybooe.shop aims to keep the website available and functioning properly.

Access may occasionally be interrupted because of:

  • Maintenance

  • Security updates

  • Technical failures

  • Hosting disruption

  • Network interruption

  • Platform changes

  • Events outside reasonable control

Temporary website unavailability does not remove obligations relating to an accepted order.

36. Accuracy and Corrections

babybooe.shop may correct errors, inaccuracies, or omissions relating to:

  • Product information

  • Prices

  • Promotions

  • Availability

  • Delivery estimates

  • Website content

  • Store policies

Corrections will not be used to improperly alter an accepted sales contract.

Where a correction materially affects an accepted order, the customer will be contacted and provided with any remedy required by law.

37. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited.

In particular, nothing excludes or limits liability for:

  • Fraud

  • Intentional misconduct

  • Breach of a non-excludable consumer guarantee

  • Death or personal injury where liability cannot lawfully be excluded

  • Any other liability that cannot legally be excluded

To the extent permitted by law, babybooe.shop is not responsible for loss caused solely by:

  • Incorrect information supplied by the customer

  • Customer misuse of a product

  • Failure to follow clear care instructions

  • Unauthorised account use not caused by babybooe.shop

  • Independent third-party services outside reasonable control

  • Events that could not reasonably have been prevented

Every exclusion or limitation in this Legal Notice is subject to the Australian Consumer Law and other applicable mandatory laws.

38. Events Outside Reasonable Control

Performance may be delayed or prevented by circumstances outside reasonable control, including:

  • Natural disasters

  • Severe weather

  • Fire

  • Flood

  • Public-health emergencies

  • War

  • Civil unrest

  • Government action

  • Carrier disruption

  • Customs disruption

  • Labour disputes

  • Power failures

  • Network failures

  • Major platform outages

babybooe.shop will take reasonable steps to reduce the effect of the disruption and resume performance.

Mandatory delivery, cancellation, refund, and consumer rights remain unaffected.

39. Customer Complaints

Customers may submit complaints concerning products, orders, payments, shipping, delivery, returns, refunds, privacy, or website conduct to:

info@babybooe.shop

A complaint should include:

  • Customer’s full name

  • Order number where applicable

  • Email address associated with the order

  • A clear description of the issue

  • The requested outcome

  • Relevant supporting information

babybooe.shop will review complaints in good faith and seek a fair resolution.

40. External Consumer Assistance

Customers are encouraged to contact babybooe.shop first and allow a reasonable opportunity to resolve the issue.

Where a dispute cannot be resolved directly, an Australian customer may seek assistance from:

  • The relevant state or territory consumer-protection agency

  • An applicable tribunal

  • A competent court

  • Another authorised dispute-resolution body

Nothing in this Legal Notice prevents a customer from exercising a lawful right or contacting an appropriate regulator.

41. Governing Law

This Legal Notice and the operation of babybooe.shop are governed by applicable Australian law.

Customers outside Australia may also have mandatory consumer rights under the laws applicable in their country or region.

No governing-law provision excludes a mandatory protection that cannot lawfully be excluded.

42. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue to apply unless applicable law requires another result.

43. No Waiver

A delay or failure by babybooe.shop to enforce a provision does not permanently waive the right to enforce it later.

No action or inaction by babybooe.shop waives or reduces a customer’s mandatory statutory rights.

44. Changes to This Legal Notice

babybooe.shop may update this Legal Notice to reflect:

  • Changes to the website

  • Changes to products or services

  • Operational changes

  • Changes to Shopify functionality

  • Security requirements

  • Legal or regulatory developments

The updated Legal Notice will be published on babybooe.shop with a revised “Last updated” date.

Changes will not retroactively reduce rights attached to an order that has already been accepted.

45. Contact Information

For questions regarding this Legal Notice, the website, products, orders, payments, shipping, returns, refunds, privacy, complaints, security, or intellectual property, contact:

babybooe.shop
Website: babybooe.shop
Email: info@babybooe.shop

Please include your order number in all order-related communications.